Give their phone number and show original ID.Present the SMS containing the M-PESA voucher number (notification confirming receipt of cash).If they are a Non-Registered Customer, they will need to go to an M-PESA Agent and: The agent will then give the cash which your recipient should count and they will need to sign a Log Book which is a record of M-PESA transactions done in that store.They will receive an SMS confirming the transaction.They will receive a screenshot with the above transaction details, confirm they are correct then Press OK.
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